When Do Deliveries Take Place?
Deliveries are made on weekdays between 8.00AM - 8.00PM with the exception of Saturday and Sunday delivery services where goods will be delivered between 8.00AM - 5.00PM. Please note, all our deliveries are sent on a secure service and require a signature.Can I Have My Goods Delivered To A Different Address?
On first time orders all UK deliveries can be delivered to your home or alternative business address. For returning customers goods can be delivered to any requested alternative address.Can I Request Special Delivery Instructions?
At the point of checkout there is a special section in shipping and handling which allows you to leave a special delivery instruction e.g. "if out leave with a neighbour". Please note this service is also available on mail order phone sales, please ensure that the request is made to the sales advisor.What If I Am Out When The Courier Makes An Attempted Delivery?
If there is no one present to take delivery of the goods the courier will leave an attempted delivery card. This card will contain the contactable number for the courier in which you can call to re-arrange delivery or collect the parcel from the relevant depot/post office. If you have any problems with delivery please email our customer service team on email@example.com