Clubhouse Golf Direct
 
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About Us Clubhouse Golf Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Clubhouse Golf Direct
599 Eccles New Road
Salford
Manchester
M50 1EP
Phone: 0845 375 1716

Email: sales@clubhousegolf.co.uk
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Please Note:
When ordering for the first time all goods will only be shipped to the card holders matching address details. Repeat purchases can be shiped to other delivery destinations subject to full postal code and landline telephone mumber being provided at the point of order.
Shipping And Handling

Clubhouse Golf Direct Delivery Rates Are As Follows (Please read carefully before ordering as these charges will be part of your order) -

Parcelforce 48 Hour Delivery- £3.95 (Free On Orders Over £100)

**Please Note The Following Postcodes Are Exempt From This Charge And Have Their Individual Charges Below - All IV, All HS, KA27-28, All KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, All ZE, All BT, All IM, TR21-25

Parcelforce Next Day Service- £4.99

**Please NoteThe Following Postcodes Are Exempt From This Charge And Have Their Individual Charges Below - All IV, All HS, KA27-28, All KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, All ZE, All BT, All IM, TR21-25

The Highlands Of Scotland & Northern Ireland Parcelforce 48 Hour Service- £9.00

** Please Note This Charge Applies To The Following Postcodes - All IV, All HS, KA27-28, All KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, All ZE, All BT

Isle Of Man & Isles Of Scilly Parcelforce 48 Hour Service- £10.00

** Please Note This Charge Applies To The Following Postcodes - All IM, TR21-25

For Channel Islands (Jersey & Guernsey) Delivery Rates Please Call 0845 375 1716 and speak to one of our professional staff who will give you your individual rate

Please Note:

When ordering for the first time all goods will only be shipped to the card holders matching address details. Repeat purchases can be shiped to other delivery destinations subject to full postal code and landline telephone number being provided at the point of order.

We dispatch orders on weekdays only, Mon-Fri except Bank Holidays. If you place your order on Friday before 2:00pm on a Next Day service, then it will arrive on Monday. If your order is placed over the weekend on a Next Day service, then it will arrive on Tuesday. A Saturday delivery service is available and quotes can be obtained by calling 0845 375 1716 and speaking to one of our sales team.


Delivery Schedule Clubhouse golf offer a fast home delivery service; and all orders over £100 in value are shipped free of charge if ordered on-line (Post Code Exceptions Occur These Are Noted Above Please Check Our Shipping & Delivery Page Above For Full Details Or Call 0845 375 1716 To Check Your Delivery Rate). Usually products are despatched 24 hours from receipt of order, subject to stock. All goods are fully insured in transit.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is included.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee 100% Customer Satisfaction From Clubhouse Golf Direct.

We Strive To Give All Our Customers Complete Satisfaction With Goods And Services Purchased From Clubhouse Golf Direct. If For Any Reason You Are Unhappy With A Product That You Have Purchased, You Are Welcome To Return It For A Exchange Or Refund.This Allows You To Purchase Goods In Complete Confidence, With The Knowledge That You Will Be Credited/Refunded it's Your Choice, If You Are Not Happy With The Product. Please Read Conditons Below For Complete Breakdown Of These Conditions

Conditions As Follows:
Goods Must Be Unused, And In The Original Packaging. Goods Can Only Be Returned For Credit To Us Within 7-Days Of Purchase. Please note we do not offer a refund only an exchange service or a credit note to the full value of goods purchased plus the postage paid; on the following items ; Sweaters, Shirts, Trousers, Waterproof Garments and Shorts. The reason for this is all these items are sold off as a customer returned clothing at a reduced price. With all eligable cash/card refunds the cost of shipping incured by Clubhouse Golf will be deducted from the refund. Special Order Items/Custom Fitted Equipment Can Not Be Returned. A Replacement Item Will Always Be Given If There Is A Manufacturing Fault Which Is Not Repairable, If The Item Is Repairable Then The Product Will Be Returned To The Manufacturer For This To Be Undertaken.

Special Offers Conditions:

Clubhouse Golf will on occassions run special offers through its website and mail order lines, these offers cannot be used in conjunction with any other offers that may be running at the same time or have been used at previous times and may well be used again at other times. Any free of charge product that is being offered at the time of the promotions will not be offered at these times, we will simply be giving the customer the lowest price available.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 375 1716 (International +44 0845 375 1716) or fax us on or write to us at 599 Eccles New Road Salford Manchester M50 1EP United Kingdom
Privacy Policy Clubhouse Golf Direct do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy In the unlikely event that you experience problems with any of the products you have bought from us, please call our customer services team on 0161 745 7055.

Returning your goods:

Package your goods safely and securely - use the original packaging if this is possible.

Use a reputable courier for larger goods, or recorded delivery for smaller items.
We are unable to accept responsibility for goods lost in transit on their way from you to us.

To speed up the returns process please keep your receipt, delivery note or proof of purchase in a safe place for the duration of your warranty.

Send to us at:

Clubhouse Golf Direct
599 Eccles New Road
Salford
Manchester
M50 1EP


Please Note:

Clubhouse Golf holds no liability (Outside of normal warranty given by the manufacture) with regard to the return of any wood, purchased by a consumer which currently confirms to R&A or USGA regulations but may not do so in the future due to changes to the rules set by the governing bodies of the game.
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