Sending Us Your CommentsPlease email us your comments to sales@clubhousegolf.co.uk We are delighted to receive and are very grateful with our customers feedback so we have decided to share it with you. We thank all our customers for their time, attention and contribution in giving us valuable feedback. Many thanks and best wishes. |
General Comments | Daryl M | | Just a quick note to say how impressed I have been with your service and the product which I purchased. I ordered a new Taylor Made Tour Burner Driver online at approximately 12.40 on Wednesday and it arrived at my home in Scotland before midday on Thursday. I genuinely can't remember the last time I had such good service from an online retailer. To add to my pleasure, I have just got back from my first round of golf with my new driver this morning and am absolutely delighted with the club! | | Bernard B | | I visited your store in Manchester possibly interested in purchasing a new driver. Having bought a driver on impulse previously I had decided that I was not going to make the same mistake to buy until I had tried at least three drivers and found the one that suited my game. When I saw your facility I was so impressed! The golf simulator is so impressive, I could see every shot struck with full details, needless to say I purchased and it was not the highest priced one out of the three tested, so as far as I am concerned I am a very happy new customer. | | Steve F | | Having just purchased my new irons from you I would like to say a big thank! Having used them at my local driving range I was delighted in their performance and even more delighted to see that I have saved myself £109.00 by buying from your company. Thanks! | | Rick W | | I was recommended that I visit your store by my golfing partner, having spoken to two members of your staff I was very impressed not only with their golf knowledge! their customer manner was most welcoming. I was very impressed with the selection you have, it’s a golfers paradise. Now I am passing on the recommendation. | | Peter G | | First time using Clubhouse Golf Direct and what a pleasure it was. Superb selection of equipment at such good prices and very fast delivery. I will certainly be back for more and have recommended you to my golfing friends. Thanks | | Back to top | |
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Delivery | John A | Just a quick note to tell you how great and efficient your service is! Ordered my New Taylormade driver yesterday and am amazed that I received it the following morning, in less than 20 hours from order and including free delivery. I am so impressed and would like to thank all the Clubhouse Golf team. | | David B | | My order arrived today at 9.40am, I would like to Thank you all for your super speedy delivery. With service like this I see no need to shop anywhere other than Clubhouse Golf Direct | | Anton F | | What excellent service you guys offer! Ordered my Galvin Green suit late yesterday afternoon and I am so impressed that it has arrived the following morning, a turn around time of 18 hours, well done! Didn’t expect to be able to use it this weekend but I am glad its hear looking at the forecast! Many Thanks Guys. | | Jacob O | Hi Clubhouse. Just received my club and want to say a big Thank you to the guy I spoke to over the phone. I was told the exact delivery date so that I could make arrangements and was impressed that delivery was less than 35 hours. It’s the first time ive used Clubhouse Golf Direct and I am pleased to say it won’t be the last. | | | Back to top | |
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Customer Service | Rashid M | | Thank you for your excellent service and communication regarding my faulty waterproofs. The replacement suit arrived yesterday and I am amazed how quick you managed to deal with this. This is a credit to your company as its great to see good after sales service. I look forward to dealing with you again. Thank you. | | Jason N | Just a quick one to say Thanks for dealing with my exchange so efficiently. I emailed you regarding an exchange for size on the clothing I purchased, I quickly received a call back explaining the procedure, which was very simple. I was surprised to see that I received my new items the day after you received them. Now that’s what I call service! Thanks Guys. | | Matthew D | | It’s always a pleasure to deal with Clubhouse Golf. I am a regular online customer and cannot speak highly enough of the way you operate and deal with your customers. You give so much time and attention to all my enquiries at a personal level over the phone, which is not always the case with web orders. I am extremely pleased with how you dealt with my faulty bag, the replacement is now here and I cannot wait to get back out there. Thanks Gents. | | Back to top | |
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International Customers | Jacinto H | Dear Clubhouse Golf Direct, I have received my equipment today, all in excellent condition. This is the second time I have used your company and once again I am very impressed. Delivery is fast, your prices are fantastic and you have the best possible selection. It would be nice to have something similar to yourselves here in Spain. I look forward to purchasing again, Well Done! | | Thomaz B | Hi, my new equipment is fantastic, arrived here the other day in less than a few days to Germany, great service. Your prices are great as my new Taylormade Driver would have cost me double more here. I am also pleased with your communication in dealing with my order, it’s the first time I have shopped in the UK and what a wonderful experience it was. I will recommend you to all my friends at the golf club. | | James A | | Thanks very much. My irons have arrived and cannot wait to get playing with them. It’s good to know I can rely and trust you guys with great service, price and delivery. Since I have moved to Spain it’s hard to find the latest gear at good prices but know ive found you guys, I need look no further as my items were here within days! I shall purchase from you again very soon. Thanks | | Back to top | |
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Sales Advice | Eric C | I would like to Thank David for his help and advice on your Live Chat Service. I was unsure as to which set of irons to buy so David Kindly assisted me in the decision. He asked me a few questions about my game and linked me to the relevant web pages so that I could see what he was explaining. He recommended me Graphite senior shafts and a slightly higher launching club. He was 100% right as I am much straighter and considerably longer with my new Cobra clubs, the game is now a pleasure compared to using my old irons. I will be in touch soon to buy the Driver and Fairway woods. Thanks. | | Jim D | | As a regular customer to your store, once again I would like to Thank you for the great advice a service you have given me, particularly Paul the PGA Professional. When purchasing my new clubs his advice was second to none. I was impressed with his knowledge of equipment and the swing tips he gave me. After spending time on the golf Simulator in the Custom fit room Paul advised me the correct clubs to suit my game running through all the custom fit requirements, i.e. shaft flex, loft, lie, length, grip size etc. The clubs are fantastic and my handicap is coming down. Thanks Paul. | | Paul L | | Clubhouse Golf, Thanks to you guys the driver I have bought has greatly benefited my game. I would just like to say thank you for all the advice you website offers. The level of detail is exceptional! Its good to see, and 1 would like to assure you that the time and effort you put in is well worth it from a customers point. Also love the Live Chat facility. | | Richard B | | I am most impressed with the level of service your company offers. Having called to purchase the Callaway X20 irons the gentleman I spoke to asked whether or not I required custom fit as it was available. Having never done this before he ran through my height, glove size, game style, handicap etc. As it turned out he advised me to get the Clubs ½ inch longer with a slightly thicker grip. Needless to say his advice was 100% correct as I am no longer thinning my shots and now have a much better trajectory. Your staff are very professional and knowledgeable, I couldn’t ask for any more, look forward to doing more business with you. | | Back to top | |
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5 Star Gold Comments | Andrew H | Once again Clubhouse Golf Direct comes out top! I have been a regular online customer for over a year now buying all my golfing equipment from my favourite golf retailer. I always use the online store to view the latest golfing products and get the up to date information on new equipment. I cannot fault you speedy delivery, great advice and customer service along with your excellent prices! Last month came the time to replace my clubs, however this time I decided to take the trip to the main store to get a full fitting. Well worth the 2 hour drive as I have never seen such a good selection with every online product available, it really is a golfer’s paradise. I was delighted with the experience the store staff gave me, it’s very useful to have PGA Professionals in store as I knew I was getting the very best advice and assistance in choosing my new clubs. We spent a good deal of time in the Golf Custom Fit room, which I have to say the golf simulator and launch monitor is the best fitting facility I have ever seen, it was so much more beneficial than the driving range as it gave me ten times more information and allowed me to clearly see which clubs better suited me. The new equipment I have purchased has totally transformed my game and I Thank the entire store staff for the advice and assistance they gave me, it was an absolute pleasure. Keep up the exceptional customer relations both online and in store, you are a credit to the game! | | Back to top |
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