We strive to give all our customers complete peace of mind and satisfaction with all goods purchased from Clubhouse Golf Direct. If for any reason you are not entirely happy with a product purchased, you are welcome to return it for an exchange or refund. Please read below for a complete breakdown of conditions.

Terms & Conditions:
Upon placement of the order you have a strict 10 day period to return it for a refund.

Goods returned under the Refund Policy must be received back to us no later than the 10th day after order. The following products are not issued with a refund under any circumstances: special order items, custom fitted equipment and gift vouchers.

Please Note:All items returned must be in the exact condition as received and in the original packaging, this includes the odour from cigarette smoking. Goods received back to us that are not in a resalable condition will either be returned back or possibly allocated a credit note that can be used to purchase any other goods online or by mail order.

Easy Returns:
Unwanted goods must be returned at your cost to the address that is on the purchase invoice, clearly stating your full name and address including your postcode and contactable telephone number.

In the event we have made an error and sent you an incorrect order or a product that is faulty, please contact us immediately on our Local Call Rate 0845 375 1716. Once we are notified we can advise you of the return procedure. If your fault develops within 28 days of purchase on large items we will arrange a third party collection and smaller goods we require them to be returned using the Royal Mail service for which we will cover the postage costs. Upon receipt of the faulty item we will deliver the replacement to you on a express service. Any faulty products reported after the 28-days from invoice date cannot be collected and are covered only by the CRTBW (customer return to base warranty). We strongly recommend that you use a reputable courier for larger goods, and Royal Mail recorded delivery for smaller items with adequate insurance cover on all returns.

Returns Form Download:
You can download a returns form that is quick and simple to use. Click here and you will be forwarded to a page where you will be able to download a printable returns form that covers all return items.

Returns Address:
Clubhouse Golf Direct - Hub
Unit 7 Mayfield Industrial Park
Liverpool Road
Irlam
Manchester
M44 6GD

Phone: 0845 375 1716 (Mobile Friendly: 0161 745 7055)

Returns Email: sales@clubhousegolf.co.uk